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Get Help From GET JEWEL Expert !
At GET JEWEL, we're committed to providing exceptional customer service. If you have any questions or concerns about your purchase, our team of expert jewelers is here to help.
Get Jewel experts can assist you in choosing an engagement ring, personalizing a wedding band or selecting a special anniversary gift. Whether you need assistance selecting your perfect piece of jewelry, or have questions about our products or services, and or need an help with sizing, repairs, or appraisals, we're here to provide personalized and knowledgeable assistance every step of the way.
GET JEWEL offer a variety of ways to get in touch with our team of expert jewelers. You can speak with an expert directly through our website via live chat, give us a call at +1-917-985-8482, or send us a message through the contact form on our website. If you prefer email, you can also send us an email at support@get-jewel.com
We're available to assist you Monday through Friday, from 10AM - 17PM. No matter which option you choose, our team of knowledgeable experts is ready to answer any questions you may have and provide personalized assistance every step of the way.
Thank you for choosing Get Jewel for your jewelry needs. We look forward to hearing from you and helping you find the perfect piece of jewelry to cherish for years to come.
Have a question about our jewelry or need advice?
FAQ
At Get-Jewel.com, we want to make sure you have all the information you need to make informed decisions about your jewelry purchase. Here are some common questions we receive, along with brief answers:
How can I find my ring size?
You can measure your ring size using a ring sizer tool, which can be found at most jewelry stores. You can also measure your finger with a string or strip of paper and then compare the length to a ring size chart.
What is your Return & Exchange policy?
At Get-Jewel.com, we want you to be completely satisfied with your purchase. We understand that sometimes you may need to return or exchange an item. Therefore, we offer to purchase our Platinum cover for the maximums return and exchange policy of 60-360 Days, which means you have 60 days to return an item for a refund and 360 days to exchange an item for another product of equal or greater value. Please read our policy below to ensure a smooth and hassle-free return or exchange process.
Do you offer custom jewelry design services?
Yes, we offer custom jewelry design services. Contact us to learn more about how we can help bring your unique vision to life.
How can I find my ring size?
You can measure your ring size using a ring sizer tool, which can be found at most jewelry stores. You can also measure your finger with a string or strip of paper and then compare the length to a ring size chart.