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Ring Resizing Policy

At Get-Jewl.com, we understand the significance of a perfect fit when it comes to your jewelry. Our resizing policy is crafted to provide you with detailed information and a seamless experience. Here's a comprehensive guide to our ring resizing policy:

1. Complimentary Resizing Service:

  • We offer a one-time complimentary ring resizing service for eligible jewelry to ensure it fits perfectly.

2. Eligibility:

  • The resizing service is available for rings that meet specific criteria. Certain intricate designs, gemstone settings, or materials may have limitations. Our customer service team will guide you on the eligibility of your jewelry.

3. Timeline for Resizing:

  • The complimentary resizing service is available within 60 days of the delivery date. This timeline allows you to assess and wear your jewelry before deciding on the ideal size.

4. How to Request Resizing:

  • To initiate the resizing process, please contact our customer service team. They will guide you through the necessary steps and provide instructions on sending your ring to us.

5. Resizing Beyond 60 Days:

  • If you wish to resize your ring after the initial 60-day period, additional charges may apply. Please contact our customer service for a detailed quote and guidance.

6. Shipping Details:

  • You are responsible for the shipping costs associated with sending your ring to us for resizing. However, we cover the return shipping costs to ensure a convenient and hassle-free experience.

7. Quality Assurance:

  • Our resizing process adheres to the highest quality standards. We take utmost care to maintain the integrity of your jewelry during the resizing process.

8. Timeframe for Resized Ring Return:

  • Once resized, your ring will be promptly returned to you. The exact timeline may vary based on the complexity of the resizing, and our customer service team will provide an estimated return date.

9. Communication Throughout:

  • Our dedicated customer service team will keep you informed at every step of the resizing process. Transparent communication is a priority, ensuring that you are aware of the progress and any relevant details.

10. Limitations and Considerations:

  • It's important to note that certain designs, materials, or settings may have limitations when it comes to resizing. Our experts will provide guidance based on the specific characteristics of your jewelry.

11. Customer Satisfaction Guarantee:

  • We stand behind the quality of our resizing services. If you have any concerns or are not satisfied with the resizing, please reach out to our customer service team, and we will work to address your needs.

At Get-Jewl.com, our commitment to your satisfaction extends to every aspect of your jewelry experience. Our resizing policy is designed to offer clarity, convenience, and exceptional service, ensuring that your jewelry fits perfectly and reflects the craftsmanship and care that go into every piece. If you have any questions or require assistance, please do not hesitate to contact our customer service team.

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